On this page
- Whakatāne Hospital emergency department (ED)
- After hours and urgent medical centres (A&E)
- Hospital contact information
- Visiting hours
- How to get to the hospital
- Parking information
- Hospital map — Whakatāne Hospital
- Facilities
- Departments and services
- Patient and visitor information
- Feedback on Whakatāne Hospital
After hours and urgent medical centres (A&E)
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Find urgent care on Healthpoint (external link)
Virtual doctor services
Virtual doctor services often have appointments available on the same day. You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in.
These appointments usually take place through a video app or a phone call. There will be a cost.
Hospital contact information
Phone: 07 306 0999
Physical address:
- Whakatāne Hospital
- Stewart Street
- Whakatāne
Postal address:
- Corner Stewart and Garaway Streets
- PO Box 241
- Whakatāne 3158
Visiting hours
Whakatāne Hospital visiting hours are 8am to 8pm, everyday. Most patients can have up to 2 visitors at a time.
How to get to the hospital
National Travel Assistance
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
National Travel Assistance (external link)
Bus
Baybus has a bus service that arrives and departs right out outside our hospital on Stewart Street.
Parking information
Car parks
There is parking at the main entrance and throughout the campus. The main entrance also has mobility parking.
Bicycle parks
There are bicycle parks at the main hospital entrance on Garaway Street and throughout the campus.
Hospital map — Whakatāne Hospital
Facilities
Accommodation for relatives
Te Takapū ō Hineahuone Community House is a 4 bedroom house. It is available for whānau use if a whānau member is in hospital. To book, contact Pou Kōkiri staff on 07 306 0999 extension 4640.
Chapel and chaplain
The chapel is a quiet place for prayer, meditation or reflection. It is on the ground floor of the hospital.
The chaplain offers spiritual guidance and pastoral care and can affirm the culture of each person. They can be contacted any time through a staff member.
Cafeteria
The cafeteria is open daily from 8am to 4pm.
Patient and visitor information
You can send a message to an inpatient at Tauranga Hospital by completing our online form.
Send a patient a message — Hauora a Toi Bay of Plenty (internal link)
All of our hospital grounds are smoke and vape free. If you are a patient we encourage you to discuss quitting smoking with your doctor or nurse. They can refer you to Hāpainga, our local stop smoking service. To contact Hāpainga, call 0800 427 246
We offer interpreters in many languages, including sign language. Let the staff know in advance if you need an interpreter for an outpatient or day stay appointment.
You can send mail and flowers directly to the wards throughout the day. To deliver stamped mail, post in the mailbox at the main entrance or hand it to a staff member.
We sell the New Zealand Herald and local newspapers.
Pou Kōkiri are the front line of Māori Health Gains and Development staff that provide hospital and community-based services from Tauranga Hospital and Te Whatumauri Hauora (Whakatāne Hospital). Pou Kōkiri is a service that supports Māori language, customs and practice and advocates cultural needs.
You can contact Pou Kōkiri staff on 07 306 0999 extension 4640.
We offer interpreters in many languages, including sign language. Let the staff know in advance if you need an interpreter for an outpatient or day stay appointment.